Privacy Policy

This Privacy Policy explains how we collect, use, and retain your personal data, particularly in relation to customer transaction history, KYC data, and related transaction data, in compliance with applicable laws and regulations.

1. Information We Collect

In order to provide our services, we collect the following types of personal data:

• Transaction History Data: This includes details of your transactions on our platform, including dates, transaction types, and amounts.
• KYC Data: To comply with Know Your Customer (KYC) regulations, we collect identification documents and related forms, which may include your name, address, date of birth, nationality, and government-issued identification.
• Other Transaction-Related Data: This includes data needed to process transactions, such as payment information, and may involve third-party services to complete and validate transactions.

2. Purpose of Data Collection

We collect and retain data for the following purposes:

• To fulfill transaction requests and ensure accurate processing of all purchases, sales, or transfers on our platform.
• To comply with legal requirements related to anti-money laundering (AML) and KYC regulations.
• To provide customer support and address any issues or concerns related to transactions or account management.

3. Data Retention and Processing

We retain personal data only as long as necessary to comply with legal obligations and serve the purposes for which it was collected. This includes:

• Transaction history data retained to comply with financial reporting requirements.
• KYC data retained for regulatory compliance as part of anti-money laundering practices.
• Data necessary for dispute resolution, customer support, or to safeguard the security and integrity of our platform.

4. Third-Party Data Processing

In order to provide secure and compliant services, we use the following third-party providers to process specific types of data:

• KYCAid: We work with KYCAid to perform KYC checks. Personal information submitted for KYC purposes is securely processed and stored by KYCAid in accordance with their data protection policies.
• Triple-A: All financial transactions are handled by Triple-A. Transaction data is securely processed and stored on Triple-A’s systems, where it is retained according to their data retention policies.

By using our services, you acknowledge and agree that your KYC and transaction data will be processed and stored by KYCAid and Triple-A, as outlined in their privacy policies.

5. Data Security

We are committed to maintaining the security of your personal data. We implement industry-standard security measures to protect your data from unauthorized access, alteration, or destruction. Access to your personal data is restricted to authorized personnel only, and we review our security practices regularly to ensure data integrity.

6. User Rights

In accordance with data protection laws, you have the following rights:

• The right to access the personal data we hold about you.
• The right to request corrections to your data if it is inaccurate or incomplete.
• The right to request the deletion of your data, subject to legal retention requirements.
• The right to restrict or object to certain processing of your data under specific conditions.

7. Contact Information

If you have questions or concerns about this policy or wish to exercise your data rights, please contact us at:

Data Protection Officer
gdpr@sitenetwork.io